Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Hb88 Casino. They apply to the website, your player account, the games and any related services made available through the website. Additional rules may apply to particular games, payment methods, promotions or competitions. If there is a conflict between these terms and a specific promotion or game rule, the specific rule may apply to that activity.

You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before accessing the website. Hb88 Casino does not invite anyone to use the website where doing so would be unlawful. Access may be restricted in some locations, and the operator may refuse or limit access where legal, regulatory, technical or security requirements require it.

You must provide accurate, complete and current information when registering or using the website. You must update your details if they change. You may not open an account using a false identity, another person’s information or information that you do not have permission to use. One person should generally use only one player account unless the operator has expressly approved another arrangement.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to use your account or access the website on behalf of someone else. Contact the operator through the available support channels as soon as possible if you believe your account has been compromised or used without permission.

2. Account checks, gaming and fair use

The operator may carry out identity, age, address, payment, source-of-funds and other verification checks. You agree to provide documents or information that may reasonably be required for these checks. An account may be restricted, suspended or closed while verification is being completed. If information cannot be verified, is inaccurate or indicates that the account may not be used lawfully, access to some or all services may be refused.

You must use the website for personal entertainment and not for business, resale, syndication or any unlawful purpose. You must not attempt to manipulate a game, exploit an error, interfere with the website, use automated software, employ bots or use any method intended to obtain an unfair advantage. You must not introduce malicious code, overload the service, bypass security controls or interfere with another user’s account.

Games are intended to operate using random or outcome systems described on the website. Outcomes are not guaranteed, and past results do not predict future results. You accept the result recorded by the website unless there is clear evidence of a technical or administrative error. If a game is interrupted, incorrectly displayed or affected by a system fault, the operator may review the relevant activity and take reasonable steps to correct the issue.

If the operator identifies a clear error, malfunction, irregular activity or breach of these terms, it may void affected transactions or game results, correct an account balance, suspend access or take other action permitted by applicable law. The operator will not knowingly rely on an obvious error where this would be unfair. You must not deliberately take advantage of an error or notify others in order to do so.

Account suspension or closure

The operator may suspend, limit or close an account where it reasonably considers this necessary for security, responsible gambling, verification, legal compliance, prevention of fraud, protection of the website or enforcement of these terms. You may request closure of your account at any time. Closing an account does not remove obligations that arose before closure, including obligations relating to unlawful activity, chargebacks, disputes or verification.

3. Deposits, withdrawals and balances

Payment methods shown on the website may vary according to availability, location, verification status and other operational requirements. You must use a payment method held in your own name or one that you are authorised to use. Third-party payments may be rejected or returned, and additional checks may be required before funds can be used or withdrawn.

You should review the payment information displayed at the time of a transaction, including any applicable fees, minimums, maximums, processing conditions or currency conversion information. Banking providers and payment service providers may apply their own charges or conditions. The operator is not responsible for fees imposed by an external provider, except where required by applicable law.

You are responsible for ensuring that deposited funds are lawful and available for gaming. A deposit should not be made using money that you cannot afford to lose. Deposits must not be used to disguise the source of funds, avoid financial controls or support any fraudulent or unlawful activity. The operator may delay, reject or return a payment where additional information or review is required.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions clearly displayed before you participate. The operator may return funds to the original payment method where appropriate or request another verified method. You should keep your payment details accurate and respond promptly to reasonable verification requests.

Your account balance is not a bank account and does not earn interest. You must not treat the website as a financial service or use it to transfer money to another person. If your account has a credit balance when it is closed, the operator will take reasonable steps to deal with that balance in accordance with applicable law, verification requirements and any valid deductions.

4. Promotions, responsible gambling and privacy

Promotions, bonuses and offers may be subject to separate terms. Those terms should explain eligibility, participation requirements, qualifying activity, expiry conditions, wagering or play requirements where applicable, and any restrictions. You should read the full conditions before accepting an offer. Unless the promotional terms state otherwise, the operator may withdraw an offer that has been issued in error or where it has been obtained through abuse, fraud or a breach of these terms.

A promotion should not be accepted if its conditions are unclear or unsuitable for you. The operator may restrict a person from receiving particular offers where required for legal, security or responsible gambling reasons. Promotional activity must not be used to encourage excessive play, conceal the risks of gambling or allow a person who is excluded to participate.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before playing, keep track of time and spending, and never chase losses. Do not gamble when upset, under the influence of alcohol or medication, or when doing so may affect your work, relationships or financial responsibilities.

Tools or support options may be available to help you manage your play, such as deposit controls, activity information, breaks, self-exclusion or account closure. If gambling is becoming difficult to control, stop playing and seek support from an appropriate professional or gambling help service in your area. You may ask the operator about the responsible gambling options available through your account.

Privacy and communications

Personal information is handled in accordance with the Privacy Policy and applicable privacy laws. Information may be collected to create and operate your account, process transactions, verify identity, maintain security, meet legal obligations and provide customer support. The operator may use service providers where necessary to deliver these functions.

You agree to receive service-related communications needed to administer your account, such as security notices, verification requests, transaction messages and important changes to the website or these terms. Marketing communications may be subject to applicable consent and unsubscribe requirements.

5. Website use, liability and changes

The website and its content are provided for general use and may be changed, interrupted, suspended or withdrawn without notice where reasonably necessary. The operator aims to keep information accurate and services available, but does not guarantee that the website will always be uninterrupted, error-free, secure or compatible with every device or internet connection. You are responsible for your own device, software, connection and account security.

To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control, failures of telecommunications or payment providers, unauthorised access resulting from your actions, or your failure to follow these terms. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Website content, text, graphics, branding, software and other materials are protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, publish, modify, distribute, reverse engineer or commercially exploit website content without permission, except where permitted by law.

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security practices or operational needs. The current version will apply from the date it is published, unless another effective date is stated. If a change is material, reasonable notice may be provided where appropriate. Continued use of the website after an update means you accept the revised terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately is not a waiver of the right to enforce it later. These terms, together with any applicable policies and specific conditions, represent the rules governing your use of Hb88 Casino.

These terms are subject to the laws and legal requirements that apply to the relevant service and your location. Any dispute should first be raised through the available support process so it can be reviewed fairly. You should retain copies of important account, payment and promotional information for your records. If you do not understand these terms, obtain independent legal advice before using the website.